When someone flew to Citibank, the reef really entered our credit process.
We conduct minimum checks on income, age and place of residence in Australia, and then we conduct a risk analysis that includes a call to the credit bureau and, based on that information, we assess the client’s risk profile and accept applications for income and employment verification or we reject applications.
Once you are accepted, you will receive confirmation by email. If you request a balance transfer at the time of application, we will activate the credit card immediately. Then you will call to activate the card you have received. We will start the balance transfer process, usually up to 10 days. Therefore, within a matter of days, you should know whether you have been accepted or rejected.
If you have received your card by mail, you will need to call and activate it so that we know you have received it, and when we confirm that you have received and activated it, we will then start the balanced transfer process, which may take up to 10 days. It may be faster than this, but generally speaking, it will be completed in 10 days. In this case, if we can verify your income and work in one day, you may get your card in five days, then you can call us, we will activate you, will process the transfer of Helen, and can be completed in 15 days.
But some parts of the process are in the hands of consumers or applicants who may delay coming back to us, or we’ve been trying to call their employers to verify income and employment, and we can’t control them in some parts of the process we don’t have much control over, because It is a request for delay to return to our or their employer’s applicants.
So if someone applies to Citibank for credit and we investigate their credit bureau, if the person is eventually rejected, we decide not to continue setting up all the information left in the account. Today is a query. It actually does not capture whether the person is accepted or rejected.